Home » Legal Information

Legal Information

Terms and Conditions

This website is occupied by Rulu CBD.
By accessing this web site, you are acknowledging and accepting the terms and conditions of Rulu CBD.
You must be 18 years or older to access this website.
All terms of use are governed by UK and EU law.
All information provided by Rulu CBD may be irrelevant outside the UK.

Disclaimer

Our products are not intended to cure, treat or prevent any disease or illness. We recommend you seek the medical advice of your doctor before taking CBD products.
Please DO NOT take CBD if you are pregnant, breastfeeding or taking blood thinners and seek medical advice, before consumption, if you are taking any other medication.
CBD is not a medicine, and, therefore, all ingestible Rulu CBD products are to be taken as a food supplement.
Rulu CBD does not produce or manufacture any CBD products and all our products are complicit with UK and EU regulations.

Privacy Policy

Rulu CBD respects everyone’s privacy, and, therefore, we will only collect information that has been provided to us.
The information you provide may include:

1) information about the individual when placing an order, i.e name and postal address,
2) contact details, i.e, email address and/or telephone number,
3) social media information, if you interact with our social media platforms, and
4) your internet connection and browsing actions on our site.

No one, under the age of 18, is permitted to provide personal details on our website.

Orders/Returns

Payment needs to be made in advance before an order can be processed.
We endeavour to have all orders processed before 3pm on the day of payment receipt. All orders will be distributed via Royal Mail.
Any order can be cancelled without explanation.
If you are returning an item, please do so within 5 working days..
All our products are subject to availability.
For a full refund, please send the item back, unopened. If any item has been opened or not in its original packaging, it will invalidate our refund policy.
If, on receipt, any products are damaged, please contact us immediately on hello@ru-lu.com

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.